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05-01-14
"I am very impressed with
your customer service. I received my order in two days from
Oregon to Ohio and you upgraded one item for free so as to not
cause a delay. I don't know how your service could be any
better. I installed my parts today and am ready for the weekend
with a day to spare. Thank you very much."
---------------- Dale C. (OH, USA) |
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11-05-13
"Good morning, just a quick
note to say thank you for great service and delivery. I received
the parts on my desk here in NZ on the 5th November 2013, which
is just awesome and you have a good range of equipment
available."
---------------- Regards, Al R. (New Zealand) |
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09-20-13
"G'day Guys. I would just like
to thank you for all the terrific service and for keeping me
informed of all the progress. I received the Tank yesterday 20th
Sept. Much appreciated for everything, now the fun part starts
after instillation - RIDING WITH IT."
---------------- Rex F. |
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7-16-13
"I heard about you guys
through Thumpertalk.com, so I decided to check your site out and
would like to say I am glad I did! You guys had the best price
on over sized tanks that I could find anywhere! Almost $15
dollars cheaper than anywhere else and I also got free shipping!
Support is also top notch, I called because for some reason I
didn't receive my tracking number in my email ( I may have
deleted by accident) and was given another email right away with
my number in it. Would like to say thank you again and keep up
the great work!"
---------------- Austin M. (NC, USA) |
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7-1-13
"Just wanted to say that the
6D helmet I picked up the other day is worth the money. As you
know I've always been very happy with Shoei helmets, but the 6D
is the most comfortable helmet I've ever used. It is the only
helmet that I can actually feel the air through the vents, it's
light weight and the medium is a great fit. Just one last thing,
it was nice walking into your shop and having a sales person
that was interested in helping, he was more than willing to open
up several boxes to make sure I got the helmet that I liked."
---------------- Thanks, Keith 938 (OR, USA) |
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5-23-13
"I received the tank 2
days ago. Thanks again for your assistance in making this
purchase an enjoyable experience. Please extend my appreciation
to Aryn as well! I will definitely be using CycleBuy.com for
future M/C needs!"
---------------- Satisfied Customer, Kevin (USA) |
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5-1-13
"Hi, I just want to let
you guys know how much I appreciate your service and expertise.
I ordered another part (slave cylinder guard) for my KTM and
getting order confirmations w/ tracking and same day shipping is
much appreciated. Ordered a tank a few weeks ago and was steered
toward the right one. Very happy with your tips and service,
Keep up the good work,"
---------------- Rob (USA) |
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3-5-13
"I love buying stuff from you
guys!! It already came, today thanks."
---------------- Jerry (WA, USA) |
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3-5-13
"Hi Cyd, Just like to
thank you for the great service I got from you, I got my item at
the start of the week fits good. I'm happy.
Regards."
---------------- Ray (Australia) |
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3-5-13
"Hey, I recently
purchased a 4.9Gal IMS tank for my DR and a Giant Loop Great
Basin saddle bag. Both items will be put to good use over here
in New Zealand. Thank you for being so easy to deal with and
fast with processing and sending the order. I will recommend
CycleBuy to the rest of the riders I know. Thank You."
---------------- Dom (New Zealand) |
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2-21-13
"G'day guys just a quick line
to say thanks for the tank it fitted like a glove and for your
speedy shipment. Best Regards, happy customer"
---------------- Karl (Australia) |
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2-11-13
" just received my parts
thanks, i'll be using you guy's again. great service !"
---------------- Lance (New Zealand) |
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2-11-13
"I want to thank you for the
fast delivery with no problems and the nice contact. Keep it up!
Many greetings."
---------------- Martin (Switzerland) |
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1-29-13
"Hi Cyd, Just a quick note to
say thanks for the great service, parts arrived on my doorstep
yesterday, installed them last night and I am riding today.
Excellent service all round. Thanks very much. All the best."
---------------- Andrew (New Zealand) |
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1-28-13
"Thank You! I will definitely
recommend your business to my colleague's and friends. You have
a great selection and prompt shipping."
---------------- Brian (CO, USA) |
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8-6-12
"Thank you for getting my
order to me so quickly was able to use it this weekend, its
great, pleasure doing business with you."
---------------- Ken |
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6-29-12
"Good morning, I just wanted
to take a minute and let you know how happy I am with my recent
dealings with your company. I ordered a fuel tank for my 87
KX500 which I know is not a common bike. I was very impressed
with how the tank fit and works perfectly! I would also say how
much I appreciate your follow up throughout the process, there
were some manufacture delays which didn't bother me at all but
your sales staff would give me updates every once in awhile
which impressed me BIGTIME! So thank you, I am a very satisfied
customer and will recommend your company to everybody!"
---------------- Josh (MN, USA) |
|
6-20-12
"Hello. Just letting you know
that my gas tank arrived yesterday. Five days, not to bad. Thank
you. I would like to point out that the fuel and vacume line are
approx 1 " too short for the new tank and the chock knob need to
be trimmed. Maybe that can be added in or explained in your add
for future customers. Once again thank you for the quick service
and I'll be using your service again. Thank you."
---------------- Michael (Canada) |
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6-12-12
"Thanks Cyd, the ordering and
return process was super easy and I appreciate the e-mail
letting me know that everything's gone smooth. I'm sure I'll be
ordering again soon."
---------------- Dylan (California, USA) |
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6-12-12
"Hi Cyd, Thank you for your
prompt service a great customer service. Today I received
delivery of my first tank for my sons CRF250r. He is very happy,
Now my second son is waiting for his. Once again Thank you. I
now look forward to your next shipping notification email for my
second tank."
---------------- Regards, Scott
(Australia) |
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5-8-12
"Thanks for your prompt
service. That is why I keep coming back. Regards"
---------------- Matthew (Thailand) |
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5-2-12
"You guys are awesome btw, big
shout out to Brian for giving world class customer support. It
stands out far enough that I will be using you cats again
without a doubt, thanks for helping me out. CycleBuy.com will be
the first place I check for parts and gear for the growing
stable of 5 bikes I own and ride. Cheers."
---------------- Mark (USA) |
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4-30-12
"Hi Cyd, That’s great news, I
can't wait to try it out. Some additional items in my order
would be nice but (due to my wallet size) the tuner will be fine
for now!
Thanks for your help so far - Better customer service from you
than we get over here face to face! In fact some stores make you
feel like you are asking them do a chore when you want to buy
something from them. Regards." ---------------- Bay
(Australia) |
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4-30-12
"Thanks so much Aryn. Your's,
is the best company I have dealt with in many years and I will
recommend you to all my friends. Thanks again."
---------------- Russell (Australia) |
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4-30-12
"HI I received my parcel
today. Many thanks as the items are perfect and postage was
super quick. Look forward to purchasing more products in the
future."
---------------- Shawn (Australia) |
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4-16-12
"Hi Cyd, That is great news
thanks. I have dealt with a few US suppliers and yours has been
the
best! Cheers."
---------------- Alex (Australia) |
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4-9-12
"Hi many thanks for the emails
and tracking numbers, I shall also keep an eye out for the two
parcels. I discovered that a lot of your emails found there way
into my spam box.
Must say that my "shopping" experience with Cyclebuy has been
one of the best and most efficient of the many online retail
stores I have used! Thumbs up for great service, will certainly
suggest to my friends! Best regards" ----------------
Stephen (Australia) |
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4-5-12
"YOU GUYS/GIRLS ARE AMAZING!
Thank you sooo much for the help, amazing service. Cyclebuy is
the best!"
---------------- Chris H. (Canada) |
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4-3-12
"Just like too say thanks
for the help. Our Ohlins importer in Australia told me Ohlins
didn't supply any parts only full kits, didn't even make the
effect to call and ask. So once again thank you for the great
service,
I will be sure to tell my mates about you guys. Thanks."
----------------
Darryl (Australia) |
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3-23-12
"Hi, Got everything
yesterday from customs. Thanks for fast delivery and very good
customer service.
Hope to do business again with you in the future."
---------------- Marko (Finland) |
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3-2-12
"Thank you. Great service,
nice people, Bob is great to deal with. I'm very happy to do
business with you. Regards."
---------------- Mike D. (Calif.) |
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2-10-12
"Aaron, Well, the
battery arrived, is installed, and everything seems perfectly in
order. Thanks again for the speedy response to battery issue
this week. You know when you are prepping for a week long ride
and something little like the battery goes bad, it tends to make
a guy a little anxious. Again Aaron, thanks for the drop ship on
the battery.
Just so you don't miss our stimulating conversations, I'm gonna
call again soon for the Fastway Footpegs. Ya nervous now?
All joking aside, I appreciate the customer service. Thanks."
---------------- Brian C. |
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2-10-12
"You, Sir, are a life saver
(figuratively speaking). I finally decided to make the move and
buy the Rekluse EXP for the 350-W, and made two calls to local
dealers. One came back on Tuesday with a 3-4 week wait, and the
other came back today and told me that Rekluse is now quoting
6-8 weeks wait. The season starts in 5 weeks and I don't have
enough free time in between races to setup and get accustomed to
the new clutch.
I hit your site last night after reading your post regarding
having EXPs in stock. My new EXP is now in the shaky hands of
the USPS. Thanks! Regards." ---------------- Landon (from
KTMTalk.com) |
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2-8-12
"Hi Aryn, I'm a member of
BansheeHQ.com. I posted this about you today over there. I hope
this drum's up some business for you. You helped me, I help you.
That's the way the world works. I'll talk to you later, Take
Care !" ---------------- Paul T. |
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2-8-12
"yes, For sure you got
another happy customer (happy face). Yes, I will buy staff at
your shop on next offroad needs. Thanks a lot again. Take care." ----------------
Krzysztof M. (Poland) 2-7-12
"Hi Cyd, tank is already
on place and on the bike too :-) It took about 2weeks since I
bought it to have on place in Poland including taxes etc. Thanks
a lot for great shopping and contact!
Regards." ---------------- Krzysztof M. (Poland) |
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12-29-11
"Thanks, I really like you
guys. Happy to purchase from you. I love the battery you sold me
so much, I'm giving 2 of them to my friends as gifts. Best
regards And Happy Holidays!" ---------------- Patrick A. |
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12-6-11
"Holy cow....I hope im as fast
on my race bike this year as you folk's are at shipping!!! Thank
you so much!!!" ---------------- Tempe, 2011 WEBE Racing
200B Champion |
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11-30-11
"Thanks, you Folks at CycleBuy! I called my order yesterday
(Tues. morn.), with Aryn. It arrived this afternoon (Wednesday).
Thank you so much for really great, fast service, and good
prices as well! You Folks Rock!" ----------------
Jimmie
|
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11-21-11
"Anyway thanks as usual for
your great store. It is the best place to buy Husaberg things on
the planet! I just got a new 2012 FE 450 which I am kitting out.
I gotta get some more stuff next week or so when I can afford
it. Cheers." ---------------- Phil (Australia) |
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11-08-11
"HEY CYD, ONCE AGAIN YOU GUYS
HAVE DELIVERED BOTH SERVICE AND SPEEDY SHIPPING....THANX HEAPS
AND GIVE YOURSELVES A PAT ON THE BACK....AS YOU GUYS ARE THE
MOST PROFESSIONAL BIKE STORE IN THE USA AND I DEAL WITH
PLENTY.......KEEP UP THE GREAT SERVICE ...I'LL BE SURE TO SPREAD
THE WORD....REGARDS....SHANE ( DOWNUNDER)" |
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11-04-11
"Thank you very much for your
professionalism and fast responses. Even in this day and age it
is hard to find people who are willing to answer emails and
serve a customer who wants to spend a thousand bucks. I
originally approached XRs Only for the parts because i thought
they might be the best people to help with my bike, three emails
later and they still didn't respond to my begging them to take
my money. You guys and the guys at cyclebuy are awesome, i will
spread the word. Regards." ------------ Luke W. |
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10-25-11
"Thanks allot Ayrn.. Very
happy with you help.. Kudos on your service!!!" ------------
Salvador G. |
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09-20-11
"Thanks again for your great
service and I am very excited about these goods for the bikes at
home." ------------ Cheers, Tim in Australia |
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09-15-11
"I still want one, so please
keep my order. When they come in please send one, I'm not in a
big hurry I just want to make sure I get one before they are on
back order again. Most of all I would like to thank you for your
quick response, your company is very professional and I will
order from you again."
------------ Thank you very much, Brian K. |
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09-14-11
"Hi CB Team, I just wanted to
let you know that my order has already arrived here in
Australia. Very happy buyer!" ------------ Cheers, Mark C.
(Australia) |
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09-07-11
"You guys rock - thanks."
------------ From Brian in Canada |
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08-30-11
"Hi Cyd and Bob, I would like
to express a genuine big thanks for the most prompt service I
have ever received! My order arrived today, so fast!!! The items
were as described and sold at a very competitive price, good on
you guys, thanks for your help with my order!" ------------
Thank You and Regards, Paul S. |
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08-11-11
"Cycle Buy has been one of the
best online companies I have ever ordered from. Your customer
service has been the best! My order has always been turned
around in just a couple of days and you have sent me emails
letting me know the status of my order immediately!
I like the way your website includes multiple enlarged photos of
items as well as installation instructions!
FYI - I have a $140 order with KTM Cycle Hut that I placed on
June 14th. After three weeks I sent an email to customer service
to inquire the status of my order (since I had received no
communication from them at all). Their reply was "one or more of
your items has not been received by our supplier". That response
was on July 7th and today it is August 9th. I have received no
further communication regarding the status of my order. I will
never order anything from them again. CYCLE BUY HAS BEEN GREAT!
YOU WILL CONTINUE TO GET ALL OF MY BUSINESS. I AM SPREADING THE
WORD!" ------------ Dan A. Portland, Oregon |
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08-10-11 "Hi
Aryn, Thanks for taking care of my order so quickly; much
appreciated!! This is my first order from CycleBuy and
definitely not the last. I will spread the word to my buddies!
Thanks again and have a great week." ------------ Regards,
Ryan D. |
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08-10-11
"The guys at CycleBuy sure
know their stuff especially on KTMs. They are spot on and great
pricing as well. Personalized honest shop. Highly recommended."
------------ Bob Y. (Thumper Talk Post 8-10-11) |
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04-21-11
"Cyd, You and your
team have the absolute BEST customer service of any online
ordering company I have ever dealt with. Not only do I
look forward to buying from you again, I wouldn't dream of
taking my business elsewhere. I know I'm getting the right
product for my bike as quick as possible. The updates and
info you email are greatly appreciated. Thanks for the great
job. I'll be sure to spread the word." ------------ Mike T. |
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