| Thank you for ordering from
CycleBuy web site. Most items ordered before 2:00 pm PST will
ship the same business day from our store in Oregon. Orders
under 3 lbs. normally ship via US Postal Priority mail and
average a 2 - 4 day delivery time to most places in the USA.
Heavier orders normally ship via UPS Ground or FedEx Ground
service and can take up to 6 business days to reach the East
Coast. Overnight, 2-day, or
International Shipping
may be available by request.
Please call us toll free at 1-888-284-4588 or e-mail
Sales@CycleBuy.com
for a shipping quote.
International Customers PLEASE READ
Our minimum order for
international shipping is $75 before shipping charges. Our
system will only calculate shipping charges within the USA.
YOU WILL HAVE TO PAY EXTRA
FOR INTERNATIONAL SHIPPING CHARGES.
The next business day after you place your order, we will email
you with amount of the additional charge. If you do not respond
within 48 hours, your order will be cancelled and the charge on
your card will be voided. We may require additional written
documentation prior to shipping larger international orders. We
reserve the right to cancel any order that we do not feel
comfortable with.
Order Confirmation.
Shortly after your order is
placed, you will receive an automated email confirming your
order. Please take a moment to review the shipping address for
accuracy. You will receive a second email confirming your order
status and shipping method.
Satisfaction Guaranteed.
If
you are not satisfied with any item you purchase from CycleBuy,
contact us within 30 days of the invoice date for a Return
Authorization number. Returns shipped without an RA# will
not be accepted. Shipping/handling charges are not
refundable. Returned items that are damaged, missing parts,
packaging, instructions, etc. may be pro-rated accordingly.
Special order items are be subject to a 20% re-stocking fee.
Used gas tanks may not be returned under any conditions. If
there is a problem with a gas tank, we will help you deal with
the manufacturer. |
